Terms & Conditions

At Goddess and Horse Equestrian Photography, my goal is to make your experience unforgettable — from the moment you book your session to the day you hang your artwork in your home. These Terms & Conditions outline how I work, so you know exactly what to expect and can relax, knowing everything is taken care of. By booking a photoshoot, purchasing a product, or redeeming a gift voucher, you agree to the following

Effective Date: 01/01/2022

These Terms & Conditions (“Terms”) apply to all bookings, products, and services provided by Goddess and Horse Equestrian Photography (“we,” “us,” “our”). By booking a photoshoot, purchasing a product, or redeeming a gift voucher, you agree to these Terms.

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1. Booking & Session Fee

• A $250 non-refundable session fee is required to secure your booking in our calendar.

• This fee includes:

• A one-hour photoshoot

• A two-hour in-studio purchasing session to select your images and artwork

• Bookings are confirmed only once payment is received.

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2. Client Preparation & Safety

• We provide guidance on clothing, styling, and horse preparation before your session.

• For safety reasons, all activities involving horses or riding are at the client’s own risk. Please notify us immediately if you feel unsafe during the session.

• The client is responsible for the care, grooming, and presentation of all animals before the shoot.

• Friends and family are welcome to attend, but no cameras or mobile phones may be used during the shoot.

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3. Weather & Rescheduling

• Rescheduling due to weather is at the photographer’s discretion. We will contact you before your session to confirm conditions.

• Light showers or cloud cover can be ideal for photography; sessions may only be postponed in severe or unsafe conditions.

• If you reschedule more than twice, a new $250 session fee will be required.

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4. Cancellations & Refunds

• The $250 session fee is non-refundable under all circumstances.

• Cancellations with less than 7 days’ notice may forfeit the opportunity to reschedule.

• In cases of emergencies, we will make every effort to rebook your session, subject to availability.

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5. Viewing & Ordering Session

• Image selection takes place in our studio, where you’ll view your fully edited photographs on a large screen.

• All decision-makers should attend the viewing session, as this is your only opportunity to select your images.

• Orders are placed immediately into production after your viewing session and cannot be changed unless you request us to place the order on hold before processing.

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6. Artwork & Digital Files

• With every photographic print you purchase, you will receive a complimentary matching-size digital file for personal use.

• Digital files are supplied after you have collected your order and confirmed you are happy with the results.

• All artwork is produced using the highest quality archival products and is non-returnable once approved at the studio.

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7. Pricing & Payment Terms

• Photographic prints start at $180.

• Average client investment ranges from $600 to $5,000 and more.

• 50% deposit is required at the time of ordering, with the balance due on collection (within 6 weeks).

• Payment options include Afterpay

(6–24 month interest-free plans, subject to approval) companies

Payright https://payright.com.au/customer-app/

Elevant https://elevant.com.au

• All prices include GST.

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8. Production & Delivery

• Orders are typically ready within 6 weeks.

• Rush orders may be available by request.

• Artwork can be couriered to your home for a small fee of $35.

• Orders must be collected within one month of notification, as we have limited storage.

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9. Gift Vouchers

• Purchased gift vouchers are valid for 12 months from the date of issue.

• Competition/prize vouchers are valid for 6 months.

• Vouchers include:

• A one-hour photoshoot (usually at sunset)

• A $200 credit towards artwork from the session

• A two-hour in-studio purchasing session

• Vouchers become invalid if you reschedule more than twice.

• Vouchers are non-refundable and non-transferable.

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10. Copyright & Image Use

• All images remain the copyright of Goddess and Horse Equestrian Photography.

• Clients are granted a personal-use license for purchased images only.

• Images may not be altered, edited, or used commercially without written permission.

• We reserve the right to use images from your session for marketing, portfolio, and competition purposes unless otherwise agreed in writing before your session.

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11. Liability

• We take the utmost care with your session and products but are not liable for circumstances beyond our control (e.g., illness, accident, equipment failure, postal/courier delays).

• Clients participate in sessions at their own risk. We are not liable for injury to persons or animals or damage to property during the session.

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12. Acceptance of Terms

By booking a session, purchasing products, or redeeming a gift voucher, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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Goddess and Horse Equestrian Photography

📍 Kyneton, Victoria, Australia

📧 goddessandhorse@gmail.com

📞 0466 063 121